Privacy Policy
This policy explains how The Hair Bar Eshop collects and uses your personal data, in line with the EU General Data Protection Regulation (GDPR) and the applicable law of the Republic of Cyprus.
1. Data controller
The Hair Bar Eshop, Inomenon Ethnon 14, 6042 Larnaca, Cyprus. VAT number: 60027424W. Email: Thehairbar_eshop@hotmail.com. Phone: +357 24 256300.
2. What data we collect
- Order details: name, email, phone, delivery and billing address, the products you buy and, if you request an invoice, your company details and VAT number.
- Account details: if you create an account, your email, password (stored securely, we never see it), saved addresses, order history and favourites.
- Payment details: card payments are handled by our payment provider; we do not receive or store your card number.
- Communication: messages you send us by email or phone.
- Technical data: basic data needed to run the website securely, such as your basket contents stored in your browser.
3. Why we use it and on what legal basis
- To process, deliver and support your order (performance of a contract).
- To manage your account (performance of a contract).
- To issue invoices and keep accounting records (legal obligation).
- To remind you about a basket you left unfinished, prevent fraud and keep the website secure (legitimate interest).
We do not sell your data and we do not send marketing emails without your consent.
4. Who we share it with
Only with the providers we need to run the shop: our website hosting and e-shop platform, our payment provider, our email delivery service and the courier that delivers your order. Each of them processes your data only on our instructions and with appropriate safeguards.
5. How long we keep it
Order and invoice records are kept for as long as Cypriot tax and accounting law requires. Account data is kept until you ask us to delete your account. Unfinished baskets are deleted after a limited period.
6. Your rights
You have the right to access, correct or delete your data, to restrict or object to its processing, and to receive it in a portable format. To exercise any of these rights, email Thehairbar_eshop@hotmail.com. You also have the right to lodge a complaint with the Commissioner for Personal Data Protection of Cyprus (dataprotection.gov.cy).
7. Cookies
See our Cookie Policy.
8. Changes
We may update this policy. The latest version is always on this page.