Delivery & Returns
Delivery
We deliver to addresses in Cyprus.
- Home delivery by courier: €3.50, free for orders of €50 or more.
- Pick up from our salon: free. Collect your order from The Hair Bar, Inomenon Ethnon 14, 6042 Larnaca, during salon opening hours. We will let you know when it is ready.
Orders are usually dispatched within 1–2 working days after payment is confirmed. Bank-transfer orders are dispatched once the payment reaches our account. You will receive an email when your order is on its way.
Payment
Orders are paid by bank transfer. We dispatch your order (or have it ready for pickup) once the payment reaches our account.
Returns (right of withdrawal)
You can return products within 14 days of receiving them, without giving a reason. To start a return, email Thehairbar_eshop@hotmail.com with your order number and the products you want to return.
- Products must be unused, unopened and in their original sealed packaging.
- For health and hygiene reasons, haircare and cosmetic products that have been opened or unsealed cannot be returned, unless they are faulty.
- The cost of sending the products back is paid by you, unless the product is faulty or we sent the wrong item.
We refund you within 14 days of receiving the returned products, by bank transfer to the account you paid from. The original delivery cost is refunded when you return the whole order.
Damaged or wrong items
If something arrives damaged, faulty or is not what you ordered, contact us within 7 days of delivery with your order number and a photo. We will send a replacement or give you a full refund, including delivery costs.
Questions
Call +357 24 256300 (8:30 – 18:00) or email Thehairbar_eshop@hotmail.com.